Do you have Airline tickets?

​Do you have an airline ticket for the near future? Before you cancel or change your reservation you need to verify what the rules are on your tickets. If the airline reservation was refundable feel free to cancel.  However, if you purchased a nonrefundable ticket you will want to verify the facts before you do anything.  

In these trying times for all of us, Medelberg's Travel Services is willing to help you figure out the options you have for your tickets.  Below you will find ideas on researching your options yourself.

Possible Options:
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​​1st. Check on the airline website to see what the rules are on the ticket you purchased. You will find this on the receipt if you do not remember. If you are traveling when there is a waiver in place this means the airline is waiving the change fee. However, say your flight is outside that waiver time frame the fee is not waived. I would hold off on doing anything until closer to the flight.

2nd.  If you know when you want to reschedule you can make the change.  Keep in mind some airlines are only offering a one-time change fee waiver.  If you do not know when you will be traveling you may want to cancel and rebook the flight later.  If you do this make sure that you have the confirmation number or better yet print your receipt.  This option does not give you your money back and there are rules for when the ticket needs to be used by.

3rd.  If you are looking for a refund you and you purchased a nonrefundable fare I would suggest to look at this option.  That would be to keep the reservation and see if the airlines actually cancel your flight.  If they cancel the flight or reschedule the flight for a different time or a connection you could get a full refund for the reservation.  (see DOT below)

Note:  That once you have canceled or changed your reservation the rules become what they are for the new flight.  Or in the case of a non refundable it is non refundable if done so outside of the waiver the change fee could come into play.  An example would be you changed your flight to from March to May.  The airlines waived the change fee and the airlines may require you to pay the change fee should you need to extend the flight further.

The following links to the U.S. Department of Transportation regarding refunds and flight cancellation.  The picture will take you to the home page.

Should you wish a specific area I have listed the links for flight cancellations and refunds below.
https://www.transportation.gov/individuals/aviation-consumer-protection/flight-delays-cancellations

Flight Cancellations    
​What happens when my flight is canceled? 
If your flight is canceled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as a seat assignment. 


https://www.transportation.gov/individuals/aviation-consumer-protection/refunds
Refunds
When the airline is at fault:
Passengers are often entitled to a refund of the ticket price and associated fees when the airline is at fault.

• Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to be rebooked on a new flight on that airline.
  
  
• Schedule Change/Significant Delay - A passenger is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the passenger chooses not to travel.
  
  
  • In some situations, you may be entitled to a refund, including a refund for all optional fees associated with the purchase of your ticket (such as baggage fees, seat upgrades, etc.).